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Privacy policy
Aristopaws Privacy Policy
At Aristopaws, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
Information We Collect
When you place an order, contact us, or subscribe to our updates, we may collect:
Name
Email address
Phone number
Shipping & billing address
Payment details (processed securely through trusted payment gateways)
How We Use Your Information
We use your information to:
Process and deliver orders
Provide customer support
Improve our website and services
Send order updates and promotional offers
Enhance your shopping experience
Payment Security
All payments are processed through secure and encrypted payment gateways. Aristopaws does not store your card or banking information.
Sharing of Information
We do not sell or rent your personal information. Information may only be shared with trusted partners required for payment processing, shipping, or legal compliance.
Cookies
Our website may use cookies to improve website functionality, analytics, and user experience.
Your Rights
You may request access, correction, or deletion of your personal data anytime by contacting us.
Contact Us
For privacy-related concerns:
Email: support@aristopaws.in
Website: www.aristopaws.in�
Refund Policy
Aristopaws Refund Policy
At Aristopaws, we strive to provide premium quality pet care products crafted with love and care. If you are not satisfied with your purchase, please review our refund policy below.
Returns
We accept return requests within 7 days of delivery for damaged, defective, or incorrect products.
To be eligible:
Product must be unused and in original packaging
Proof of purchase is required
Product images/videos may be requested for verification
Non-Returnable Items
For hygiene and safety reasons, opened or used pet grooming products cannot be returned unless damaged or defective.
Refund Process
Once your request is approved:
Refunds will be processed to the original payment method
Processing time may take 5-7 business days
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear images/videos.
Contact
For refund support:
Email: support@aristopaws.in
Shipping Policy
Aristopaws Shipping Policy
We aim to deliver your pet care essentials quickly and safely across India.
Shipping Time
Orders are processed within 1-2 business days
Delivery usually takes 3-7 business days depending on location
Shipping Charges
Free shipping may be available on selected orders or promotions
Shipping charges (if applicable) will be shown at checkout
Tracking Orders
Once your order is shipped, tracking details will be shared via email or SMS.
Delays
Delivery timelines may vary during holidays, weather disruptions, or courier delays.
Incorrect Address
Please ensure your shipping information is accurate. Aristopaws is not responsible for delivery issues caused by incorrect address details.
Contact
For shipping support:
Email: support@aristopaws.in
Terms & Conditions
Aristopaws Terms & Conditions
Welcome to Aristopaws. By accessing or using our website, you agree to the following terms and conditions.
Products
We aim to display product details, images, and descriptions as accurately as possible. Minor variations may occur.
Pricing
All prices are listed in INR and are subject to change without prior notice.
Orders
We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspicious activity.
Intellectual Property
All website content including images, branding, logos, graphics, and text belongs to Aristopaws and may not be copied or used without permission.
User Conduct
Users agree not to misuse the website, attempt unauthorized access, or engage in fraudulent activities.
Limitation of Liability
Aristopaws shall not be held responsible for indirect or incidental damages arising from use of our products or website.
Changes to Terms
We may update these terms anytime without prior notice.
Contact
For any questions:
Email: support@aristopaws.in